Frequently Asked Questions

We provide end-to-end revenue cycle management (RCM), including:

• Provider credentialing & enrollment
• Eligibility verification & prior authorizations
• Medical coding (CPT, ICD-10, HCPCS)
• Claims submission & denial management
• Payment posting & accounts receivable (A/R) follow-up
• Patient billing & customer service

• Only 2%* of insurance collections (industry-low rate).  (Terms & conditions applies)
• Minimal operational fees (transparent pricing, no hidden costs).
• Free 7-day demo to test our services risk-free.

 We optimize every step of RCM to:

• Reduce claim denials (avg. 5-8% vs. industry 10-15%).
• Recover underpayments (find 12-15% leakage in audits).
• Cut administrative costs (save 200+ staff hours/month).

• 24-48 hours for most clinics.
• Zero downtime – we handle the transition seamlessly.

 No. You retain full visibility with:

• Real-time dashboards (track claims, payments, denials).
• Dedicated account manager.
• Monthly performance reports (ROI transparency).

• Customizable patient statements.
• Multi-channel support (phone, email, portal).
• Soft collections approach to preserve patient relationships.

We analyze your last 90 days of claims to identify:

• Denial patterns (top reasons + fixes).
• Underpayments (payer-specific trends).
• Revenue recovery opportunities (exact $ amount).

 Yes. We integrate with all major systems (Epic, Cerner, NextGen, etc.) and can recommend cost-effective options if needed. 

• HIPAA-certified processes.
• Regular staff training on CMS/payer updates.
• Ongoing audits to prevent coding/claim errors.

• 2%* fee (vs. industry-standard 6-9%).  (Terms & conditions applies)
• Free demo + audit (prove value before committing).
• 24/7 claim monitoring (faster corrections = faster payments).