Eligibility Verification

• Eligibility checking is the single most effective way of preventing insurance claim denials. Our  service begins with retrieving is a list of schedules appointments and verify insurance coverage  for the patient. Once the verification done the coverage details are put directly into the  appointment scheduler for office staff’s notification 

There are three methods for checking eligibility: 

• Online – Using various Insurance company websites and internet payer portals we check  patient coverage. 

• Automated Voice system (IVR) – By calling Insurance companies directly an interactive  voice response system will give the eligibility status.

• Insurance Company Representative Call- If necessary calling an Insurance company  representative will give us a more detailed benefits summary for certain payers when  not available from either websites or automated phone systems.